Eileen Klein, MD, MPH, Professor, Division of Emergency Medicine, Department of Pediatrics, University of Washington School of Medicine.
Dr. Klein is a professor of pediatrics at the University of Washington School of Medicine and an attending physician in the Emergency Department at Seattle Children’s Hospital. She serves as associate vice chair for academic affairs, chairs the Department of Pediatrics Promotions Committee, and co-directs Emergency Department Research at Seattle Children’s.
Her research focuses on improving care for ill and injured children and vaccine-preventable diseases. She leads the Seattle site for multiple national research networks, including PECARN and the CDC’s New Vaccine Surveillance Network.
Episode Summary
Most of us have had difficult conversations with learners about professionalism or concerns about delivery of clinical care. These are often stressful for faculty and learners alike and it can be tempting to avoid giving constructive feedback altogether. In this podcast, Dr. Eileen Klein explains how giving constructive feedback can be seen as an opportunity to demonstrate caring for learners – and patients – and provides a model for giving timely and effective feedback.
Related Resources (UW Library Access Needed for Articles)
Mookherjee, S., & Cosgrove, E. M. (2016). Handbook of clinical teaching. Switzerland: Springer | See Chapter 25 for expanded text on this topic.