Verbal Feedback for Continuous Learning (updated)



  1. Establish feedback as an expected, frequent educational routine

  2. Link feedback to the learners’ goals and to established learning objectives

  3. Observe with efficiency—short, targeted observations for data collection

  4. Focus feedback on your observations of specific, modifiable behaviors

  5. Conduct timely conversations

  6. Use the framework: Prepare to ADAPT: Ask–Discuss–Ask–Plan Together

  7. Keep your feedback brief and digestible - limit to 1-2 main points each time

  8. Plan future performance improvements with the learner


» Verbal Feedback Tips (PDF)

Written Feedback for Continuous Learning



  1. Be timely with written feedback
  2. Consider the learning outcomes and expectations of both the program and the learner
  3. Begin with a brief summary
  4. Focus on no more than three areas of improvement
  5. Include reasonable detail for the learner to act on
  6. Echo what has already been discussed verbally
  7. Create a balance between appreciating, coaching and evaluating
  8. Suggest a plan for improvement with the learner


» Pearls for Written Feedback (PDF)
» Written Feedback Tips